Subscribing to Hidden24 gives you the right to access the internet though our VPN servers, encrypting your traffic and replacing your IP address, to protect your identity and privacy online. It also gives you right to access to our ticket based customer support.

Please note that we do not offer any refunds. The reason is that because of the service we provide (making you anonymous), we cannot – and should not – log any user activity in the system. That means we have no way of knowing if a user have activated the service or not, and thus it’s not possible to offer refunds.

You can easily cancel your subscription at any time from My Account, however you will not be refunded for the remaining time of your already paid subscription. By cancelling, you will stop all future automatic billing of the service, i.e. you will not be charged again.

You may not use Hidden24 for any illegal activities.