You first need to sign up for the service, by creating an account on www.hidden24.co.uk. After you have signed up for Hidden24 you need to create a VPN connection on your computer (or phone, ipad or home wifi router), to be able to connect to our datacenters. You need to do this only once for each computer or device.

Which one: L2TP/IPSEC or PPTP?

We offer both L2TP/IPSEC and PPTP connections for your VPN. L2TP/IPSEC is safer (256 bits encryption) and faster, and generally recommended for computers, phones and pads. However, if you want to protect your entire home network, and get a UK IP-address for every device on your home network (including SmartTVs, Firesticks and AppleTVs), then some routers can connect to PPTP (128 bits encryption). We will start with instructions for L2TP/IPSEC, and you can find instructions for PPTP further down on this page.

Instructions for L2TP/IPSEC

Please follow these simple instructions to create an L2TP/IPSEC VPN connection, and start using Hidden24 with your new login and password. If you need more help, there are more detailed Installation Guide PDFs for all kinds of devices further down on this page.

If you already know how to set up a L2TP/IPSC VPN connection on your device, use these simplified instructions

Step 1: Create a VPN connection with the following settings

Type of VPN connection: L2TP over IPSEC

Server address: connect.hidden24.co.uk

Account: the same USERNAME you have chosen when subscribing to Hidden24

Password: the same PASSWORD you have chosen when subscribing to Hidden24

Shared secret/PSK: AnonymousMe (be careful with upper and lower case)

Make sure to select “Send all traffic over VPN connection” or similar, if you have that option available, possibly under “Advanced settings”

Step 2: Connect to Hidden24

With your newly created connection, you are now able to connect to Hidden24, and start using the web anonymously and with a UK IP address.

If you need more help, please download the detailed L2TP/IPSC Installation Guide for your device, and follow the instructions

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Step 1: Select your system

Select your operating system in the table below and choose the online (text) or PDF instructions. If the guide provided is not for your exact version, you will still find the guide useful, as creating a VPN connection typically is similar across versions of the same device.

Device Version Installation guide
Windows Windows 10 Download PDF guide for Windows 10
  Windows 7 Download PDF guide for Windows 7
Mac OS Sierra 10.12 Download PDF guide for Mac OS
iPhone / iPad iOS 10 Download PDF guide for iPhone and iPad
Android Android 7 Download PDF guide for Android 7
  Android 8 Download PDF guide for Android 8

Step 2: Create connection

Follow the instructions in the PDF to set up the VPN connection.

Step 3: Connect to Hidden24

Log in with the username and password you chose while subscribing to Hidden24. Then press the connect button to start using Hidden24. If you forgot your password, go to MyAccount at www.hidden24.co.uk to request a new one.

Instructions for PPTP

If you already know how to set up a PPTP VPN connection on your device, use these simplified instructions

Step 1: Create a VPN connection with the following settings

Type of VPN connection: PPTP

Server address: pptp.hidden24.co.uk

Account/Username: the same USERNAME you have chosen when subscribing to Hidden24

Password: the same PASSWORD you have chosen when subscribing to Hidden24

Step 2: Connect to Hidden24

With your newly created connection, you are now able to connect to Hidden24, and start using the web anonymously and with a UK IP address.

If you need more help, please download the detailed PPTP Installation Guide

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  Device Version Installation guide
Mac Asus Router Asus Router Download PDF guide for Asus PPTP Router